Lean Construction Ireland · LCI-Aligned Training

See Every Step. Fix What’s Broken.

Process Mapping is the lean tool that makes your workflows visible — revealing where value flows, where delays hide, and where waste accumulates on construction and industrial projects. We make abstract processes tangible, actionable, and improvable.

Process Map Preview

Start

Process Start

Step 1 ↓

Receive Work Request

Step 2 ↓

Assign Resources

Decision ↓

Resources Available?

Step 3 ↓

Execute Work Package

Step 4 ↓

Inspect & Sign Off

End ↓

✓ Handover Complete

Swimlane View

Plan

Review

Site Mgr

Assign & Execute

Inspect

Make Your Workflows Visible & Improvable

Process Mapping is a powerful lean tool used to visually define, document, and improve workflows within construction projects and business operations. It identifies who is responsible for each step in a process, highlights non-value-adding activities, and offers total clarity on how a process should function.

In the construction industry, Process Mapping is the visual representation of one — or several — core workflows that occur during a project. By mapping these processes step-by-step, project teams gain clarity on how work is performed, where delays or waste exist, and how improvements can be made through targeted lean interventions.

“While many teams understand how things are done, they often lack visual documentation of how they do them — and that invisible gap is where waste, delays, and inconsistency live.”

When Should You Use Process Mapping?

🔄

Repeating handover or coordination failures?

Map handovers to see where responsibility breaks down and information is lost between trades.

⏱️

Unexplained delays in approvals or inspections?

Map the approval flow to identify bottlenecks, duplication, and unnecessary waiting time.

👥

Inconsistency across project teams or sites?

Standardise with a swimlane map to ensure every team follows the same workflow with clear ownership.

📊

High staff turnover or slow onboarding?

Documented process maps act as training tools so new starters understand complex workflows in hours.

📋

Preparing for ISO or quality audit?

Process maps provide the documented evidence of controlled, consistent processes required by ISO 9001.

Process mapping provides a standardised, shared approach — which is critical for scaling operations, ensuring consistency, onboarding new team members efficiently, and building the foundation for DMAIC improvement cycles with Six Sigma tools.

📊 Basic Flowchart

A sequential visual representation of a process from start to finish. Uses standardised symbols — ovals for start/end, rectangles for tasks, diamonds for decisions — to show how a process flows.

Best For

Simple linear processes with clear sequential steps and minimal cross-functional interaction. Ideal starting point.

🏊‍♂️ Swimlane Diagram

A cross-functional map that divides the process into horizontal lanes — one per team, role, or department. Clearly shows who owns each step and where handovers occur between parties.

Best For

Multi-team processes with complex handovers. Essential for construction coordination across PM, engineering, and site teams.

🗺️ Value Stream Map (VSM)

A lean tool that maps both the flow of materials and information through a process. Distinguishes value-adding from non-value-adding steps and quantifies cycle time and efficiency.

Best For

End-to-end process analysis where cycle time reduction and waste elimination are primary objectives. Core tool in Analyse phase.

🔷 SIPOC Diagram

Defines Suppliers, Inputs, Process, Outputs, and Customers at a high level. Establishes the boundaries and context of a process before diving into detailed workflow mapping.

Best For

The Define phase of DMAIC. Clarifying process scope, identifying all stakeholders, and ensuring the team has shared understanding.

🍜 Spaghetti Diagram

A floor-plan diagram that traces the physical movement of people, materials, or information through a space or site. When lines are drawn, they typically look like a plate of spaghetti.

Best For

Construction site layout analysis, tool storage optimisation, and material flow design. Dramatically reveals motion waste.

Our training follows a proven six-step approach to process mapping — from understanding the current state through to a verified future-state improvement plan.

Select the Process

Identify which process to map based on pain points, frequency of failure, or strategic importance to the project or organisation.

Gather the Team

Assemble the right people — those who perform, manage, and receive the process — to build a collaborative, accurate current-state map.

Map the Current State

Document every step as it actually happens — not as it should happen. Capture timings, owners, inputs, outputs, and decision points.

Identify Waste & Gaps

Analyse the current-state map for non-value-adding steps, handover failures, duplication, bottlenecks, and unnecessary delays.

Design the Future State

Redesign the process to eliminate identified wastes, clarify ownership, reduce cycle time, and create a standardised, repeatable flow.

Implement & Monitor

Deploy the future-state process, train the team, and monitor performance with defined KPIs to sustain the improvement and drive continuous learning.

👷

Project Managers

Map procurement, design coordination, and approval workflows to eliminate the bottlenecks that cause programme delays and cost overruns.

🏗️

Site Engineers

Document and standardise inspection, sign-off, and handover processes to reduce rework and ensure consistent quality across zones and phases.

🔄️

Lean & CI Leads

Build a scalable process improvement capability — using maps as the foundation for VSM projects, Kaizen events, and DMAIC improvement cycles.

📊

QA/QC Managers

Create documented, auditable process flows that satisfy ISO 9001 requirements and provide the evidence base for quality management systems.

✏️

Operations Managers

Align teams on standardised workflows, reduce dependency on individual knowledge, and accelerate onboarding of new project staff at scale.

📐

Design & Engineering Teams

Map information release schedules, RFI processes, and design review workflows to remove the bottlenecks that cascade into site delays.

What Process Mapping Delivers for Your Organisation

From immediate problem-solving to long-term organisational capability, Process Mapping delivers measurable, practical, and lasting value across construction and industry.

🎯

Enhanced Problem Solving

By systematically identifying and eliminating hazards at each stage of the 6S cycle, construction sites experience measurable reductions in near-misses, incidents, and accidents — improving both safety performance and regulatory compliance.

Faster root cause identification

📉

Process Cycle Time Reduction

Organisations with well-mapped and redesigned processes consistently reduce cycle times by 20–50% — by eliminating non-value-adding steps, reducing handover failures, and removing unnecessary approvals.

20–50% cycle time reduction

🔄

Drives Continuous Improvement

Standardised, documented workflows enable teams to track, measure, and refine processes more effectively — supporting a lean culture of Kaizen and providing the evidence base for every improvement investment.

Kaizen-ready process foundation

🤝

Streamlined Cross-Team Communication

Visual process maps create a shared language across departments and trades — reducing misunderstandings, clarifying ownership at every handover point, and eliminating the coordination failures that cause delays.

↓ Coordination failures

🚀

Faster Onboarding & Knowledge Retention

New team members get up to speed with visual process guides in hours rather than weeks — reducing training time, increasing early productivity, and ensuring institutional knowledge doesn't leave with key individuals.

↓ Time to competence

📋

Process Documentation & ISO Compliance

Process maps serve as living reference documents for current and future projects — providing the standardised, documented workflows required for ISO 9001 certification and quality management system audits.

ISO 9001 ready

🏗️

Construction & Infrastructure

Map the workflows that drive project delivery — from design release and procurement through to site execution, inspection, and handover.

→Trade handover and inspection workflow

→Procurement and material ordering process

→Non-conformance reporting and close-out

→Project close-out and commissioning workflow

🧪

Pharma & Biotech

Document and improve the complex qualification and validation workflows that govern pharmaceutical facility construction and CQV delivery.

→Commissioning, Qualification & Validation (CQV)

→Change control process mapping

→Document review and approval workflows

→GMP cleaning and maintenance processes

🏭

Manufacturing & Production

Eliminate production bottlenecks and reduce changeover waste by mapping the full production flow from raw material to finished goods.

→Production scheduling and sequencing

→Quality inspection and rework processes

→Machine changeover (SMED analysis)

→Maintenance request and response workflow

📦

Logistics & Supply Chain

Map material and information flows across the supply chain to reduce lead times, eliminate inventory waste, and improve on-time delivery rates.

→Purchase order and supplier approval process

→Goods-in inspection and storage workflow

→Returns and non-conforming goods process

→Delivery scheduling and site coordination

READY TO GET CERTIFIED?

Book Your Process Mapping Training Now

Hands-on, data-driven Green Belt training built specifically for construction — delivered by Six Sigma Black Belt certified, LCI-registered practitioners with a track record across €7B+ in construction projects. Available across Ireland and Europe. Enterprise Ireland funding eligible.

Frequently Asked Questions

Everything you need to know about Process Mapping training in Ireland.

What is Process Mapping training?

Process Mapping training teaches participants how to visually document, analyse, and redesign workflows to eliminate waste and improve efficiency. Using tools such as flowcharts, swim-lane diagrams, and Value Stream Maps, teams gain a shared understanding of how work actually flows — and where improvements should be targeted.

What types of process mapping are covered in the training?

A comprehensive process mapping course covers: basic process flowcharts, swim-lane (cross-functional) maps, Value Stream Maps (VSM), SIPOC diagrams, and spaghetti diagrams. Participants learn when to use each tool, how to gather process data, how to identify waste and bottlenecks, and how to create a future-state map that becomes the blueprint for improvement.

How does Process Mapping training benefit organisations?

Process Mapping creates organisational clarity. It aligns teams on how work actually flows, surfaces hidden waste and handover failures, accelerates onboarding of new staff, supports ISO and quality management compliance, and provides the evidence base for targeted improvement investments. Organisations with well-mapped processes typically reduce process cycle times by 20–50%.

Is Process Mapping training suitable for non-manufacturing businesses?

Absolutely. Process mapping is applied across construction, healthcare, financial services, logistics, retail, and professional services. Any organisation with repeatable workflows — from procurement approvals to customer onboarding — can benefit. The tools are adapted to the context, and the underlying principles of mapping flow, identifying waste, and redesigning for efficiency are universally applicable.

Process Mapping Training Course

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📋

Last Planner® System

Commitment-based weekly planning that complements Takt perfectly

Learn more →

🚂️

Takt Planning

Zone-based production rhythm that eliminates trade clashes and delays

Learn more →

🗺

Value Stream Mapping

Visualise and eliminate waste across your full construction delivery process

Learn more →

🟢

Six Sigma Green Belt

Lead data-driven improvement projects with statistical process control

Learn more →

⚡

Kaizen Events

Rapid structured improvement workshops that deliver results in days

Learn more →

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See Every Step. Fix What’s Broken.

Make Your Workflows Visible & Improvable

When Should You Use Process Mapping?

5 Process Mapping Techniques — When & Why to Use Each

The Process Mapping Methodology — Step by Step

Who Should Attend Process Mapping Training?

What Process Mapping Delivers for Your Organisation

Process Mapping Across Industries

Book Your Process Mapping Training Now

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