Process Mapping Training – Improve Efficiency & Workflow

Unlock the power of Process Mapping with this comprehensive training program designed to help you improve business processes and eliminate inefficiencies.

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Description

Our Process Mapping Training equips professionals with the skills needed to visualize, analyze, and improve business workflows. Whether you work in operations, manufacturing, administration, or service delivery, process mapping helps uncover inefficiencies and supports continuous improvement.

By creating a clear visual of current processes, process maps make it easier to spot bottlenecks, unnecessary steps, and delays. As a result, teams can make better decisions, allocate resources effectively, and streamline performance.

In this hands-on training course, you’ll learn:

  • How to use essential mapping techniques like As-Is Mapping, To-Be Mapping, and Value Stream Mapping

  • How to identify and eliminate waste, rework, and delays

  • How to guide cross-functional teams in process mapping workshops

  • How to create clear visuals using flowcharts, swimlane diagrams, and SIPOC models

  • How to apply Lean and Six Sigma methods to enhance process improvement

What makes this training unique is its focus on practical experience. You’ll work through real-world exercises and receive direct feedback on your assignments to build real confidence. You’ll also gain templates and guides that you can use immediately in your workplace.

Companies that invest in Process Mapping Training often report:

  • Shorter cycle times

  • More consistent processes

  • Lower operational costs

  • Better collaboration across departments

This course is ideal for team leaders, quality managers, business analysts, and anyone involved in process improvement.

Learn more about process improvement tools from ASQ (American Society for Quality), or explore our related Lean Six Sigma Training programs.

Enroll in our Process Mapping Training today and start leading smarter, faster, and more efficient processes across your organization.

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Learn from industry experts at Lean Touch Solutions Limited
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Improve business operations with effective process mapping techniques
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Gain hands-on experience in facilitating process improvement sessions
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Become confident in leading continuous improvement initiatives
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Get personalized feedback on your process mapping assignments

This training is ideal for employees who are directly involved in process improvement initiatives in their departments, including:

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Operations managers and team leaders
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Business analysts looking to optimize workflows
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Quality assurance professionals aiming to improve efficiency
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Continuous improvement teams working on Lean or Six Sigma projects
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Project managers overseeing process optimization projects

Workshop 1 (4 Hours) – Principles of Continuous Improvement & Process Mapping

Introduction to Continuous Improvement principles: value vs. waste

Overview of facilitation skills for leading effective process mapping sessions

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Process Mapping Theory: As-Is mapping, Value Analysis, and To-Be mapping

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Practical Example: Facilitator-led process mapping of a selected area

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Practical Exercise: Small teams perform process mapping on a chosen area (to be completed over two weeks)

Workshop 2 (4 Hours, approx. 2 weeks after Workshop 1) – Review & Feedback

Review of completed process maps by the trainer
Assessment of value categories (value vs. waste) in process maps
Personalized recommendations and guidance for each participant’s process improvement efforts

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